{"id":7943,"date":"2026-04-09T11:01:03","date_gmt":"2026-04-09T16:01:03","guid":{"rendered":"https:\/\/nirvanahp.com\/?page_id=7943"},"modified":"2026-04-10T12:52:34","modified_gmt":"2026-04-10T17:52:34","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/nirvanahp.com\/en\/troubleshooting\/","title":{"rendered":"Pool Heat Pump Troubleshooting"},"content":{"rendered":"\t\t
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Pool Heat Pump Troubleshooting<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Is your pool heat pump not heating, showing an error code, or losing performance?

\nHere are the basic checks and solutions based on your model.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tService Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Quick Checks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Before going further, verify the following:<\/p>

  • Is the power supply on?<\/li>
  • Has the breaker tripped?<\/li>
  • Is water flow sufficient?<\/li>
  • Is the filter clean?<\/li>
  • Are all valves open?<\/li>
  • Is the outdoor temperature too low?<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Diagnostic S\u00e9rie FC <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Erreur sur l'\u00e9cran<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Explications et D\u00e9marche<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Erreur haute pression r\u00e9frig\u00e9rant<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement une erreur de haute pression de r\u00e9frig\u00e9rant est due \u00e0 une circulation d’eau insuffisante.<\/p>

    S\u2019assurer que l\u2019\u00e9cumoire n\u2019est pas obstru\u00e9e.
    S\u2019assurer que le panier de la pompe de circulation n\u2019est pas obstru\u00e9.
    S\u2019assurer que le contre-lavage (backwash) a \u00e9t\u00e9 effectu\u00e9.
    S\u2019assurer que la valve de d\u00e9rivation est en position ferm\u00e9e et que les valves d\u2019entr\u00e9e et sortie d\u2019eau sont en position ouverte.
    S\u2019assurer que la pompe de circulation fonctionne normalement.
    Si le probl\u00e8me persiste, veuillez nous contacter.
    S\u2019il y a trois lectures de pression trop haute dans la derni\u00e8re heure, r\u00e9initialiser le disjoncteur ou appuyer sur le bouton Power pendant 5 secondes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur basse pression r\u00e9frig\u00e9rant<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur basse pression est caus\u00e9e par une fuite, mais il est important de faire quelques v\u00e9rifications.<\/p>

    S\u2019assurer que le ventilateur fonctionne.
    S\u2019assurer que l\u2019\u00e9vaporateur n\u2019est pas obstru\u00e9.
    Si le code d\u2019erreur survient 3 fois dans la m\u00eame heure, il est important de nous contacter et de prendre les pr\u00e9cautions suivantes : fermer la pompe de circulation, ouvrir la valve de d\u00e9rivation et fermer les valves d\u2019entr\u00e9e et de sortie d\u2019eau. Par la suite, vous pouvez red\u00e9marrer la pompe de circulation. Si votre pompe de circulation est contr\u00f4l\u00e9e par la thermopompe, celle-ci sera automatiquement ferm\u00e9e. Vous devrez alors r\u00e9initialiser le disjoncteur ou appuyer sur le bouton d’allumage pendant 5 secondes apr\u00e8s avoir suivi les \u00e9tapes pr\u00e9c\u00e9dentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    D\u00e9bit d’eau insuffisant<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de d\u00e9bit d’eau indique qu’il n’y a pas d’eau qui circule \u00e0 l’int\u00e9rieur de la thermopompe.<\/p>

    \u00c0 v\u00e9rifier
    S’assurer que la pompe de circulation est en fonction.
    S’assurer qu’il n’y a pas d’obstruction dans le syst\u00e8me de filtration d’eau (\u00e9cumoir, pompe-filtreur).
    S’assurer que les valves de d\u00e9rivation permettent \u00e0 l’eau de circuler dans la thermopompe.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur delta pression<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie compresseur signifie que le compresseur ne se met pas en marche malgr\u00e9 une demande de chauffage.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde d’entr\u00e9e d’eau, circuit ouvert<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature d’entr\u00e9e d’eau signifie qu’elle est d\u00e9branch\u00e9e.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde d\u2019entr\u00e9e d\u2019eau, court-circuit<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature d’entr\u00e9e d’eau signifie qu’elle est court-circuit\u00e9e ou d\u00e9fectueuse.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde d’air, circuit ouvert<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature d’air signifie qu’elle est d\u00e9branch\u00e9e.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde d’air, court-circuit<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature signifie qu’elle est court-circuit\u00e9e ou d\u00e9fectueuse.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde de d\u00e9givrage, circuit ouvert<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature de d\u00e9givrage signifie qu’elle est d\u00e9branch\u00e9e.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de la sonde de d\u00e9givrage, court-circuit<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L’anomalie de la sonde de temp\u00e9rature de d\u00e9givrage signifie qu’elle est court-circuit\u00e9e ou d\u00e9fectueuse.
    Une v\u00e9rification du raccordement de la sonde est requise. Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Erreur de Water Delta temp\u00e9rature<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    L\u2019anomalie est g\u00e9n\u00e9ralement due \u00e0 une circulation d\u2019eau insuffisante.<\/p>

    S\u2019assurer que l\u2019\u00e9cumoire n\u2019est pas obstru\u00e9e.
    S\u2019assurer que le panier de la pompe de circulation n\u2019est pas obstru\u00e9.
    S\u2019assurer que le contre-lavage (backwash) a \u00e9t\u00e9 effectu\u00e9.
    S\u2019assurer que la valve de d\u00e9rivation est en position ferm\u00e9e et que les valves d\u2019entr\u00e9e et de sortie d\u2019eau sont en position ouverte.
    S\u2019assurer que la pompe de circulation fonctionne normalement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Rappel de r\u00e9trolavage (Backwash)<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Notez qu\u2019une fois par semaine, vous recevrez une notification de rappel pour effectuer le contre-lavage (backwash).<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Rappel de lavage d’\u00e9vaporateur<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Notez qu\u2019\u00e0 tous les 60 jours, vous recevrez une notification de rappel pour laver votre \u00e9vaporateur.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Diagnostics S\u00e9rie NE <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Erreur sur l'\u00e9cran<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Explications et D\u00e9marche<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    2023+<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    E3
    Erreur haute pression
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    G\u00e9n\u00e9ralement, une erreur de haute pression de r\u00e9frig\u00e9rant est due \u00e0 une circulation d’eau insuffisante.<\/p>

    S\u2019assurer que l\u2019\u00e9cumoire n\u2019est pas obstru\u00e9e.
    S\u2019assurer que le panier de la pompe de circulation n\u2019est pas obstru\u00e9.
    S\u2019assurer que le contre-lavage (backwash) a \u00e9t\u00e9 effectu\u00e9.
    S\u2019assurer que la valve de d\u00e9rivation est en position ferm\u00e9e et que les valves d\u2019entr\u00e9e et de sortie d\u2019eau sont en position ouverte.
    S\u2019assurer que la pompe de circulation fonctionne normalement.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    E4<\/strong>
    Erreur basse pression<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de basse pression est caus\u00e9e par une fuite de r\u00e9frig\u00e9rant, mais il est important de faire quelques v\u00e9rifications.<\/p>

    S’assurer que le ventilateur fonctionne.
    S’assurer que l’\u00e9vaporateur n’est pas obstru\u00e9.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    E2<\/strong>
    Erreur d\u00e9bit d’eau<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de d\u00e9bit d’eau indique qu’il n’y a pas d’eau qui circule \u00e0 l’int\u00e9rieur de la thermopompe.<\/p>

    S’assurer que la pompe de circulation est en fonction.
    S’assurer qu’il n’y a pas d’obstruction dans le syst\u00e8me de filtration d’eau (\u00e9cumoire, pompe-filtreur).
    S’assurer que les valves de d\u00e9rivation permettent \u00e0 l’eau de circuler dans la thermopompe.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    2021-2022<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    PL<\/strong>
    Erreur d\u00e9bit d’eau<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de d\u00e9bit d\u2019eau indique qu\u2019il n\u2019y a pas de circulation d\u2019eau \u00e0 l\u2019int\u00e9rieur de la thermopompe.<\/p>

    S’assurer que la pompe de circulation est en fonction.
    S’assurer qu’il n’y a pas d’obstruction dans le syst\u00e8me de filtration d’eau (\u00e9cumoire, pompe-filtreur).
    S’assurer que les valves de d\u00e9rivation permettent \u00e0 l’eau de circuler dans la thermopompe.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    E4<\/strong>
    Erreur haute pression<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de haute pression de r\u00e9frig\u00e9rant est due \u00e0 une circulation d\u2019eau insuffisante.<\/p>

    S\u2019assurer que l\u2019\u00e9cumoire n\u2019est pas obstru\u00e9e.
    S\u2019assurer que le panier de la pompe de circulation n\u2019est pas obstru\u00e9.
    S\u2019assurer que le contre-lavage (backwash) a \u00e9t\u00e9 effectu\u00e9.
    S\u2019assurer que la valve de d\u00e9rivation est en position ferm\u00e9e et que les valves d\u2019entr\u00e9e et de sortie d\u2019eau sont en position ouverte.
    S\u2019assurer que la pompe de circulation fonctionne normalement.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    P9<\/strong>
    Erreur basse pression<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    G\u00e9n\u00e9ralement, une erreur de basse pression est caus\u00e9e par une fuite de r\u00e9frig\u00e9rant, mais il est important de faire quelques v\u00e9rifications.<\/p>

    S\u2019assurer que le ventilateur fonctionne.
    S\u2019assurer que l\u2019\u00e9vaporateur n\u2019est pas obstru\u00e9.
    Si le probl\u00e8me persiste, veuillez nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    FAQ - Soutien <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Probl\u00e8mes fr\u00e9quents<\/h3>\n\t\t\t\t
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    D\u00e9bit d\u2019eau faible ou inexistant provenant de la thermopompe de la piscine <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    La thermopompe de la piscine a absolument besoin d\u2019un d\u00e9bit d\u2019eau minimal. Un d\u00e9bit d\u2019eau faible ou inexistant peut entra\u00eener un malfonctionnement de la thermopompe. Certains mod\u00e8les de thermopompes affichent un code d\u2019erreur lorsque la circulation de l\u2019eau est faible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    D\u00e9faillance de l\u2019alimentation \u00e9lectrique <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Le probl\u00e8me de fonctionnement de la thermopompe de la piscine peut \u00eatre d\u00fb \u00e0 des probl\u00e8mes de puissance ou d\u2019intensit\u00e9 \u00e9lectrique. L\u2019alimentation \u00e9lectrique de la thermopompe peut \u00eatre interrompue en raison des situations suivantes : Une mauvaise connexion ou un c\u00e2blage d\u00e9fectueux provoquant le d\u00e9clenchement du disjoncteur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Incompatibilit\u00e9 de la thermopompe avec la capacit\u00e9 d\u2019eau de votre piscine <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Si votre thermopompe fonctionne, mais ne parvient pas \u00e0 chauffer l\u2019eau de votre piscine de mani\u00e8re ad\u00e9quate, il se peut que ce soit un probl\u00e8me de dimensionnement. Cela signifie que la thermopompe n\u2019est pas adapt\u00e9e au volume d\u2019eau \u00e0 chauffer. V\u00e9rifiez aupr\u00e8s de votre fournisseur si votre thermopompe est adapt\u00e9e \u00e0 la dimension de votre piscine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Obstruction ou blocage du serpentin de l\u2019\u00e9vaporateur <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Il est essentiel de maintenir le serpentin de l\u2019\u00e9vaporateur d\u00e9gag\u00e9 afin d\u2019assurer une bonne circulation d\u2019air pour la thermopompe de la piscine. Si le serpentin est obstru\u00e9 ou bloqu\u00e9, la thermopompe ne parviendra pas \u00e0 chauffer efficacement votre piscine. Veillez \u00e0 d\u00e9gager correctement le serpentin pour assurer un flux d\u2019air ad\u00e9quat \u00e0 la thermopompe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Une temp\u00e9rature ambiante trop basse <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Les thermopompes n\u00e9cessitent une temp\u00e9rature sup\u00e9rieure \u00e0 4\u00b0C (39\u00b0F) pour fonctionner correctement. Si la temp\u00e9rature est trop basse, il est possible que votre thermopompe ne parvienne pas \u00e0 chauffer l\u2019eau de mani\u00e8re ad\u00e9quate ou m\u00eame, pas du tout..<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Probl\u00e8me de pression du fluide r\u00e9frig\u00e9rant <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Le fluide r\u00e9frig\u00e9rant contenu dans la thermopompe joue un r\u00f4le essentiel dans la production de chaleur lorsqu\u2019il est comprim\u00e9 par le compresseur. Une pression trop basse ou trop \u00e9lev\u00e9e peut \u00eatre la raison pour laquelle la thermopompe ne parvient pas \u00e0 chauffer correctement :<\/p>

    • Une pression trop basse indique g\u00e9n\u00e9ralement que la temp\u00e9rature est trop basse pour permettre \u00e0 la thermopompe de la piscine de fonctionner et de produire de la chaleur efficacement.<\/li>
    • Une pression trop \u00e9lev\u00e9e est souvent le signe d\u2019un probl\u00e8me de d\u00e9bit d\u2019eau. Cela signifie que la quantit\u00e9 d\u2019eau en circulation n\u2019est pas suffisante pour transporter efficacement la chaleur.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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      R\u00e9glage incorrect du thermostat <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Si la thermopompe ne fonctionne pas, il est possible qu’il n’y ait pas de demande de chauffage sur le contr\u00f4leur. Assurez-vous qu’il soit r\u00e9gl\u00e9 \u00e0 une temp\u00e9rature plus \u00e9lev\u00e9e que celle de l’eau de la piscine. Si cela ne fonctionne toujours pas, il peut aussi y avoir une minuterie active ou encore un r\u00e9glage de temp\u00e9rature minimum ext\u00e9rieure qui soit activ\u00e9, ce qui pourrait emp\u00eacher la thermopompe de fonctionner si celle-ci se retrouve \u00e0 l’ext\u00e9rieur de la plage de fonctionnement s\u00e9lectionn\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Dur\u00e9e de fonctionnement lors de la mise en marche en d\u00e9but de saison <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Lors de la mise en marche de la thermopompe, il est normal qu\u2019elle prenne 1 \u00e0 2 journ\u00e9es pour atteindre la temp\u00e9rature d\u00e9sir\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Comment faire pour diff\u00e9rencier la condensation d\u2019eau, d'une fuite d'eau? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Si vous pensez que vous avez une fuite d\u2019eau dans votre thermopompe de piscine Nirvana, il est facile de v\u00e9rifier:\u00a0<\/span><\/p>

      • Laissez l’eau circuler \u00e0 l’int\u00e9rieur de votre appareil, mais fermez le chauffage.\u00a0\u00a0<\/span><\/li>
      • S’il n’y a plus d’eau qui coule, c’est de la condensation.\u00a0 La thermopompe peut perdre 1.5 L d’eau par heure, selon le taux d’humidit\u00e9 dans l’air.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t

        Utilisation & performance<\/h3>\n\t\t\t\t
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        Comment hiverniser une thermopompe de piscine Nirvana? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Pour hiverniser votre thermopompe Nirvana, suivez ces quelques \u00e9tapes:<\/span><\/p>

        1- \u00c9teindre le disjoncteur (mettre \u00e0 \u201coff\u201d)\u00a0\u00a0\u00a0<\/span><\/p>

        2- Videz l\u2019eau de la thermopompe de piscine et d\u00e9vissez tous les raccords d\u2019entr\u00e9e et de sortie d\u2019eau<\/span><\/p>

        3- Inclinez l\u00e9g\u00e8rement la thermopompe vers l\u2019arri\u00e8re afin de bien vider l\u2019eau contenue \u00e0 l\u2019int\u00e9rieur.<\/span><\/p>

        4- Bloquez l\u2019entr\u00e9e et la sortie d\u2019eau avec du tissu ou du plastique afin d\u2019emp\u00eacher les rongeurs d\u2019entrer \u00e0 l\u2019int\u00e9rieur de l\u2019appareil.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Est-il n\u00e9cessaire de mettre une housse hivernale sur ma thermopompe de piscine? Et o\u00f9 puis-je me la procurer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Nous recommandons une housse hivernale pour votre thermopompe, car elle offrira une protection de plus pour votre appareil.<\/span><\/p>

        Vous pouvez vous la procurer chez votre d\u00e9taillant habituel. Assurez-vous d’avoir votre num\u00e9ro de mod\u00e8le afin d’avoir la bonne grandeur de housse.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Combien de degr\u00e9s l'eau devrait augmenter en 1 heure avec une thermopompe de piscine Nirvana? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Habituellement, la thermopompe prend 1 degr\u00e9 \u00e0 l’heure. Cependant, la temp\u00e9rature ambiante et les conditions climatiques peuvent avoir un l\u00e9ger impact.<\/span><\/p>

        Une fois \u00e0 la bonne temp\u00e9rature, la thermopompe de piscine maintiendra une temp\u00e9rature stable tout le temps. <\/span>
        <\/span>Si vous voulez r\u00e9duire encore plus les co\u00fbts de chauffage, nous vous recommandons l\u2019utilisation d\u2019une toile solaire liquide.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Est-il n\u00e9cessaire de faire installer un \u201cby-pass\u201d? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Les thermopompes de piscine Nirvana n’exigent pas le by-pass pour bien fonctionner. Cependant, nous vous recommandons fortement cette option, car en cas de besoin de d\u00e9vier l’eau de votre thermopompe pour une quelconque raison, le \u201cby-pass\u201d s’av\u00e9rera extr\u00eamement utile.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Peut-on mettre un syst\u00e8me au sel avec une thermopompe de piscine Nirvana? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Absolument! Il n’y a aucun probl\u00e8me \u00e0 utiliser un syst\u00e8me au sel pour votre piscine avec une thermopompe Nirvana.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        FC Series Troubleshooting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Display error<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t
        Explanations and procedure<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
        \n\t\t\t\t\t
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        High refrigerant pressure error<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This issue is usually caused by insufficient water circulation. To resolve it:<\/p>

        Ensure the skimmer is clear of obstructions.
        Check that the circulation pump basket is unobstructed.
        Make sure the backwash has been completed.
        Confirm that the bypass valve is closed and the inlet and outlet valves are open.
        Verify that the circulation pump is functioning normally.<\/p>

        If the problem persists, please contact us.
        If there are three high-pressure readings within the last hour, reset the circuit breaker or hold the Power button for 5 seconds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Low refrigerant pressure error<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error is usually caused by a leak, but a few checks are important:<\/p>

        Ensure the fan is running.
        Verify that the evaporator is unobstructed.
        If the error code appears 3 times within the same hour, please contact us and follow these precautions:
        Turn off the circulation pump.
        Open the bypass valve.
        Close the water inlet and outlet valves.
        Restart the circulation pump. If your circulation pump is controlled by the heat pump, it will shut down automatically.
        After completing these steps, reset the circuit breaker or hold the Power button for 5 seconds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Insufficient water flow<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error typically indicates that no water is circulating inside the heat pump.<\/p>

        Please check the following:
        Ensure that the circulation pump is running.
        Verify that there are no obstructions in the water filtration system (skimmer, pump, or filter).
        Confirm that the bypass valves are allowing water to circulate through the heat pump.
        If the problem persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Delta pressure error<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        A compressor anomaly indicates that the compressor is not starting despite a heating request. If the issue persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Water inlet sensor error, open circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        If the water inlet temperature sensor is faulty or disconnected, please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Water inlet sensor error, short-circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        A faulty water inlet temperature sensor indicates it may be short-circuited or malfunctioning. Please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Air sensor error, open circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        If the air temperature sensor is faulty or disconnected, please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Air sensor error, short-circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        A faulty temperature sensor indicates it may be short-circuited or malfunctioning. Please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Defrost sensor error, open circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        A defrost temperature sensor fault indicates it may be disconnected. Please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Defrost sensor error, short circuit<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        A faulty defrost temperature sensor indicates it may be short-circuited or defective. Please check the sensor connection. If the issue persists, contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Water error Delta temperature<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This anomaly is typically due to insufficient water circulation.<\/p>

        Ensure the skimmer is clear of obstructions.
        Verify that the circulation pump basket is unobstructed.
        Confirm that backwashing has been completed.
        Ensure the bypass valve is closed and the water inlet and outlet valves are open.
        Check that the circulation pump is operating normally.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Backwash reminder<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Note that you will receive a weekly reminder to perform the backwash.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Evaporator wash reminder<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Note that every 60 days, you will receive a reminder to clean your evaporator.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        NE Series Troubleshooting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Display error<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Explanations and procedure<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        2023+<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        \u00a0\u00a0<\/p>

        \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        E3
        High-pressure error
        <\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This issue is typically caused by insufficient water circulation. To resolve it, please check the following:<\/p>

        Ensure the skimmer is clear of obstructions.
        Verify that the circulation pump basket is unobstructed.
        Confirm that backwashing has been performed.
        Ensure the bypass valve is closed and the water inlet and outlet valves are open.
        Check that the circulation pump is functioning properly.
        If the problem persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        E4<\/strong>
        Low pressure error<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error is usually caused by a refrigerant leak, but some checks are necessary:<\/p>

        Ensure the fan is running.
        Verify that the evaporator is unobstructed.
        If the issue persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        E2<\/strong>
        Water flow error<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error typically indicates that no water is circulating inside the heat pump.<\/p>

        Ensure the circulation pump is running.
        Verify there are no obstructions in the water filtration system (skimmer, pump, or filter).
        Confirm that the bypass valves are allowing water to circulate through the heat pump.
        If the issue persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        2021-2022<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        \u00a0<\/p>

        \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        PL<\/strong>
        Water flow error<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error usually indicates that no water is circulating inside the heat pump.<\/p>

        Ensure that the circulation pump is running.
        Check that there are no obstructions in the water filtration system (skimmer, pump, or filter).
        Confirm that the bypass valves are allowing water to circulate through the heat pump.
        If the problem persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        E4<\/strong>
        High-pressure error<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error is typically caused by insufficient water circulation. To troubleshoot, please check the following:<\/p>

        Ensure the skimmer is free of obstructions.
        Verify that the circulation pump basket is unobstructed.
        Confirm that backwashing has been completed.
        Make sure the bypass valve is closed and the water inlet and outlet valves are open.
        Check that the circulation pump is functioning properly.
        If the issue persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        P9<\/strong>
        Low pressure error<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        This error is typically caused by insufficient water circulation. To troubleshoot, please check the following:<\/p>

        Ensure the skimmer is free of obstructions.
        Verify that the circulation pump basket is unobstructed.
        Confirm that backwashing has been completed.
        Make sure the bypass valve is closed and the water inlet and outlet valves are open.
        Check that the circulation pump is functioning properly.
        If the issue persists, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

        \n\t\t\t\t\n\t\t\t\t\t
        Troubleshooting FAQ <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Common Issues<\/h3>\n\t\t\t\t
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        Little or no water flow from pool heat pump <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        The pool heat pump requires a minimum water flow to function properly. Low or nonexistent water flow can cause the heat pump to malfunction. Some heat pump models will display an error code when water circulation is insufficient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Power supply failure <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Issues with your pool\u2019s heat pump may be caused by power or current problems. The power supply to the heat pump can be interrupted in cases such as: poor connections or faulty wiring, which may cause the circuit breaker to trip.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

        \n\t\t\t\t\n\t\t\t\t\t
        Heat pump incompatibility with your pool's water capacity <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        If your heat pump is operating but fails to heat your pool water adequately, it may be a sizing issue. This means the heat pump may not be suited to the volume of water to be heated. Consult your supplier to confirm if your heat pump is appropriate for your pool size.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Obstruction or blockage of evaporator coil <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Keeping the evaporator coil clear is essential for proper air circulation in your pool heat pump. If the coil is clogged or blocked, the heat pump won\u2019t be able to heat your pool efficiently. Make sure to clean the coil thoroughly to maintain adequate airflow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Ambient temperature too low <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Heat pumps require a temperature above 4\u00b0C (39\u00b0F) to operate correctly. If the temperature drops too low, your heat pump may be unable to heat the water adequately, or at all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Refrigerant pressure problem <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        The refrigerant in the heat pump plays a crucial role in heat production when compressed by the compressor. If the pressure is too low or too high, the heat pump may not heat properly:<\/p>

        Low pressure generally indicates that the temperature is too low for the heat pump to operate efficiently and produce heat.
        High pressure often signals a water flow issue, meaning insufficient water is circulating to transport heat effectively.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Incorrect thermostat setting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        If the heat pump isn\u2019t running, it may be due to a lack of heating demand on the controller. Ensure the temperature is set higher than the current pool water temperature. If this doesn\u2019t resolve the issue, check if there is an active timer or a minimum outdoor temperature setting that may be preventing the heat pump from operating outside the selected temperature range.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Running time at the start of the season <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        When the heat pump is first started up, it may take 1 or 2 days to reach the desired temperature.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        How to differentiate water condensation from a water leak? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        If you suspect a water leak in your Nirvana pool heat pump, here\u2019s an easy way to check:<\/p>

        Allow water to circulate through the unit, but turn off the heating.
        If the water stops running, it\u2019s likely condensation. Depending on humidity levels, the heat pump can release up to 1.5 L of water per hour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t

        Usage & Performance<\/h3>\n\t\t\t\t
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        How to Winterize a Nirvana Pool Heat Pump? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Winterizing Your Nirvana Heat Pump:<\/p>

        Turn off the circuit breaker.<\/p>

        Drain water from the heat pump and unscrew all water inlet and outlet connections.<\/p>

        Tilt the heat pump slightly backward to fully empty any remaining water.<\/p>

        Cover the water inlet and outlet with cloth or plastic to prevent rodents from entering the unit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Is it necessary to put a winter cover on my pool heat pump? And where can I get one? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        We recommend using a winter cover for your heat pump to provide extra protection for your unit.<\/p>

        You can purchase one at your usual retailer. Be sure to have your model number on hand to select the correct size cover.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        How many degrees should the water temperature increase in 1 hour with a Nirvana pool heat pump? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        The heat pump typically increases the water temperature by 1 degree per hour. However, ambient temperature and weather conditions may have a slight impact on this rate.<\/p>

        Once the desired temperature is reached, the heat pump will maintain a stable temperature continuously. To further reduce heating costs, we recommend using a liquid solar blanket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Is it necessary to install a \"by-pass\"? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Nirvana pool heat pumps do not require a bypass to function properly. However, we highly recommend this option, as a bypass can be extremely useful if you ever need to divert water away from your heat pump.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Can I use a salt system with a Nirvana pool heat pump? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Absolutely! A salt system is fully compatible with a Nirvana heat pump.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Pool Heat Pump Troubleshooting Is your pool heat pump not heating, showing an error code, or losing performance? Here are the basic checks and solutions based on your model. Service Call Quick Checks Before going further, verify the following: Is the power supply on? Has the breaker tripped? Is water flow sufficient? Is the filter […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7943","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/pages\/7943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/comments?post=7943"}],"version-history":[{"count":7,"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/pages\/7943\/revisions"}],"predecessor-version":[{"id":8057,"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/pages\/7943\/revisions\/8057"}],"wp:attachment":[{"href":"https:\/\/nirvanahp.com\/en\/wp-json\/wp\/v2\/media?parent=7943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}