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All products sold in the Nirvana Chauffe-Piscine store are discontinued, clearance, or refurbished products. All sales are final.
No returns, exchanges, or refunds are granted for changes of mind, customer selection errors, or variations in appearance consistent with the condition category specified on the product page.
This policy does not limit the rights and remedies that must be granted to the consumer under applicable laws.
If a product is defective, does not match the order, or presents an issue potentially covered by an applicable warranty, the customer must submit an online service request:
https://gestion.nirvanahp.com/en/service
The order number, a description of the issue, and—when requested—photos or additional information must be provided to assess the situation.
Any return made under an applicable warranty or legal remedy must be coordinated in advance with Nirvana Chauffe-Piscine.
Nirvana Chauffe-Piscine
4215 Saint-Joseph Street
Trois-Rivières, Quebec G8Z 4G3
819 519-8970
info@nirvanahp.com
