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Nirvana Liquidations is the liquidation store operated by Nirvana Chauffe-Piscine. These terms and conditions apply to purchases made in this online store.
Nirvana Chauffe-Piscine
4215 Saint-Joseph Street
Trois-Rivières, Quebec G8Z 4G3
819 519-8970
info@nirvanahp.com
The store mainly sells discontinued, clearance, or refurbished products.
Each product listing indicates the model, key features and technical specifications, condition category, price, and applicable commercial warranty.
Refurbished products are classified according to their cosmetic condition:
The photos shown are generic photos of the model. The actual cosmetic condition of the unit corresponds to the category indicated on the product listing. The exact appearance may vary within the criteria for that category.
Prices are listed in Canadian dollars. Applicable taxes, shipping costs, and the total amount payable are displayed before order confirmation.
Payment is due at the time of the order, in accordance with the payment methods offered at checkout.
Products are offered in limited quantities. A product is removed from the store listing when no units remain available. However, inventory may not be updated in real time.
Available delivery or pickup options, applicable fees, and estimated timeframes are displayed prior to order confirmation.
All products sold in the store are final sales.
No returns, exchanges, or refunds are granted for changes of mind, customer selection errors, or variations in appearance consistent with the condition category specified on the product page.
This policy does not limit the rights and remedies that must be granted to the consumer under applicable laws.
Please also consult the Refund and Return Policy.
If a product is defective, does not match the order, or presents an issue potentially covered by an applicable warranty, the customer must submit an online service request:
https://gestion.nirvanahp.com/en/service
The order number, a description of the issue, and—when requested—photos or additional information must be provided to assess the situation.
No product may be returned without prior authorization from Nirvana Chauffe-Piscine.
The applicable commercial warranty is specified on each product page.
Statutory warranties continue to apply. They are neither replaced nor eliminated by the “final sale” designation, the product’s refurbished condition, or its sale as a clearance item.
For products sold in the store: